Protecting Personal Data with Care

Scope and Applicability

This policy applies to personal data processed through our website, forms, and communication channels for delivering business registration, compliance, funding facilitation, and advisory services.

It covers data collected online, or offline that is subsequently digitized, in accordance with applicable Indian law.

Data We Collect

• Information provided: name, email, phone, organization, business and application details submitted through forms or consultations.
• Technical data: device identifiers, browser/OS, IP, timestamps, pages viewed, referrers, and interaction logs to improve performance and security.
• Communications: call, email, and chat metadata required for support, compliance, and quality assurance.

How We Use Personal Data

• Provide and improve services, evaluate eligibility, and match with relevant government or private schemes.
• Communicate updates, respond to queries, and send information about offerings in accordance with preferences and consent.
• Maintain security, prevent fraud, ensure compliance, and meet legal and regulatory obligations.

Legal Basis and Consent

Processing relies on consent, performance of a service request, compliance with law, or other lawful bases under the DPDP Act, 2023.

Consent can be withdrawn using the contact methods below, noting that certain processing may be required to deliver or continue services.

Sharing and Disclosures

• Service providers engaged for operations, analytics, customer support, document management, and communications under appropriate safeguards.
• Government bodies, financial institutions, or partners as required for processing applications or as mandated by law.
• Legal requests, enforcement of terms, prevention of fraud or security incidents, or corporate transactions subject to confidentiality.

Cookies and Similar Technologies

Cookies and similar tools may be used for essential functionality, performance measurement, and improving user experience, with options to adjust browser settings.

Data Retention

Personal data is retained only as long as necessary for service delivery, legal, regulatory, accounting, or reporting purposes, after which it is securely deleted or anonymized.

Security Measures

Administrative, technical, and organizational safeguards are implemented to help protect information; however, no method is completely risk‑free in all contexts.

Rights Under Indian Law

• Access key information about processing and obtain copies of personal data subject to applicable law.
• Request correction, completion, or erasure where appropriate, and raise grievances for redressal.
• Withdraw consent for future processing that relies on consent, without affecting prior lawful processing.

Children’s Data

Processing of children’s personal data complies with applicable consent requirements and safeguards under Indian law and guidance.

International Transfers

Where cross‑border transfers occur, appropriate contractual and organizational measures are applied consistent with Indian legal requirements.

Grievance Redressal and Contact

For requests or grievances regarding this policy or personal data, contact support@enego.co.in or call 18002961424 during business hours.

Changes to This Policy

This policy may be updated periodically; continued use of services after updates signifies acknowledgment of the revised terms.