Privacy Policy For Enego Services

Purpose

Enego Services is committed to protecting any personal information that we may receive. We believe that it is important for you to know how we treat the information that we may receive when you engage with us. This Privacy Policy document contains types of information that is collected and recorded by Enego Services and how we use it. The information we collect from you will be used to fulfill the required services.

Applicability

This Privacy Policy applies solely to our online activities and is applicable to visitors to the Enego Services website regarding the information they share and/or collect.

Information Collected

We receive both information that is directly provided to us, such as personal information you provide when you visit the website, and information that is passively or automatically collected from you.

There are portions of this website/application where we may need to collect personal information from you for a specific purpose. For example, your name, telephone number(s), email address, survey responses, organization name, and business details.

We may use automated means to collect various types of information about you, your computer, or other device used to access our website. A representative, non-exhaustive list of the types of automatically collected information may include: network or Internet protocol address and type of browser you are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system you are using (e.g., Microsoft Windows or Mac OS), mobile network, device identifiers, device settings, browser settings, the web pages of the website you have visited, website visited before and after you visited our website.

We may, in further dealings with you, extend this information to include your address, purchases, services used, subscriptions, records of conversations and agreements, and payment transactions. You are under no statutory or contractual requirement or obligation to provide us with your personal information; however, we require at least the information above in order for us to deal with you as a prospect or customer in an efficient and effective manner.

How We May Use The User Information

By entering your user information, you acknowledge and consent to the retention of your user information by us. We reserve the right to utilize your user information for the following purposes:


– Provide and communicate with you regarding feedback, follow-up on programs you’ve applied for, or queries submitted to the team.

– Fulfill your requests concerning the services, including but not limited to responding to your inquiries and communicating with you about products or services we believe may interest you.


– Provide technical support for the Website or in connection with our services and offerings.

– Enforce the legal terms, including our policies and terms of service, governing your use of our services, and/or for the purposes for which you provided the information.

– Conduct analysis regarding how you use the Services or any part thereof, such as market research and statistical analysis.

– Enable us to comply with any legal requirements imposed on us by law.

The legal basis for processing your data relies on your specific consent, which we will have requested at the point the information was initially provided. Therefore, we will not store, process, or transfer your data outside unless we have an appropriate lawful reason to do so. Unless prohibited by law, you have the right to withdraw your consent at any time by contacting us via email at support@enego.co.in , or by requesting the processing of your details to be restricted or deleted.

Security And Data Processing

We have implemented comprehensive security procedures to safeguard the confidentiality, integrity, and availability of your user information. Our measures include strict physical, electronic, and administrative safeguards to protect your user information, including personal details, from unauthorized or inappropriate access. Adhering to widely accepted standards, we collect, store, and protect personal data, retaining it for the duration necessary to provide requested services. Subsequently, we may retain personal data for legal, contractual, or similar obligations, including preserving, enforcing, or defending our legal and contractual rights, maintaining business and financial records, and managing data access, updates, or deletions.

While this website takes reasonable measures to prevent the misuse of personal data/information submitted by you, we cannot guarantee absolute security against all potential risks, including those that may overcome our implemented security measures. Therefore, your decision to post personal data/information on this website indicates your acceptance of this inherent risk. By doing so, you waive any right to seek legal relief from this website due to any potential misuse of your information.

User Obligations

You are a restricted user of this website.

You are prohibited from engaging in the following actions: cutting, copying, distributing, modifying, recreating, reverse engineering, disseminating, posting, publishing, creating derivative works from, transferring, or selling any information or software obtained from the website. Limited use may be permitted with our prior permission; however, it should be noted that unrestricted or wholesale reproduction, copying of content for commercial or non-commercial purposes, and unauthorized modification of data and information within the website’s content are strictly prohibited.

Acceptance Of The Policy

By visiting our website, signing up, or logging into the website, and uploading information, you acknowledge and unconditionally accept the policy. If you do not agree with this Policy, please refrain from using our website and services or providing any of your personal data here.

Governing Law And Jurisdiction

This Privacy Policy is governed by and operated in accordance with the laws of India. In the event of any dispute arising out of or in relation to the information used, the Parties shall make efforts to amicably resolve the dispute in good faith through negotiations. If the dispute remains unresolved within a reasonable time, the Parties agree to submit it for arbitration to a sole arbitrator, mutually appointed by the Parties. The arbitration proceedings shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, and the venue for arbitration shall be Noida. The arbitration proceedings will be conducted in the English language, and the award of the arbitration proceedings shall be final and binding on the Parties.

Updates

We may change this privacy policy from time to time and you should check these regularly. Your use of the website will be deemed an acceptance of the privacy policy existing at that time.

Links To Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Refund Policy

This Policy consists of the procedure to be followed and terms and conditions applied and considered for Refund and Cancellation in regards to Services provided by Enego Services pvt ltd

Definitions

i. Service Provider: The person who is giving specified services in exchange for a payment.
ii. Service Receiver: Service receiver is a person who receives or avails the services provided by the service provider.

Eligibility Requirements For Refund

The Service receiver may be eligible to claim a refund only following a comprehensive assessment of the service in question by the Service Provider, or if stated in duly executed documents such as an Agreement, Undertaking, or any other documents signed by both the Service Provider and the Service Receiver, depending on the circumstances.

Types Of Refunds

The refund will encompass the amount specified in the duly executed documents or any mutually agreed-upon amount between the Service Provider and Service Receiver.

Refund Timeframe

The refund will consist of either the amount specified in the duly executed documents or any mutually agreed-upon amount between the Service Provider and Service Receiver.

Refund Process

An email will be sent from Enego Services detailing the terms for processing the refund, including the reason and amount. The Service Receiver must acknowledge and accept these terms directly via email. Additionally, the Service Receiver is required to provide their bank account details, including the account number and IFSC code of the relevant branch, for the transfer of the refund by the Service Provider.

Upon receipt of the necessary details, the refund process will commence, and the Service Receiver can expect to receive the amount within the specified timeframe (i.e., within 45 working days after the receipt of all required documents, details, and information).

Grievance Resolution

If the Service Receiver requires any clarification or has queries, they can reach out to Enego or an authorized representative of the company by emailing support@enego.co.in using their provided email address for service-related communications. The email should include details such as the Company Name, Service availed, Query, as well as the Name and contact information of the person associated with the project.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Email Us at: support@enego.co.in

Note: Payments for services are only accepted in the name of ENEGO SERVICES PRIVATE LIMITED and the type of account is solely “Current Account” via NEFT/IMPS, RTGS , Razorpay and we do not accept payments on personal accounts or under any other name.

Note: Payments for services are only accepted in the name of ENEGO SERVICES PRIVATE LIMITED and the type of account is solely “Current Account” via NEFT/IMPS, RTGS , Razorpay and we do not accept payments on personal accounts or under any other name.

© 2024 Enego services private limited All Rights Reserved